Our Services

At HostPoint Solutions, we specialize in helping businesses find the right technology partners to meet their unique needs. Whether it’s Managed IT Services, hosted voice solutions, or network security, we connect you with trusted providers and guide you every step of the way to ensure your business is equipped for success.

ISP Brokerage and Internet Service Provider Audits

Choosing the right Internet Service Provider (ISP) for your business is essential for reliable connectivity, cost-effectiveness, and efficiency. Our ISP brokerage services simplify this process, helping you identify and switch to the best ISP and phone solutions that meet your specific needs. We provide a comprehensive, hands-on approach, handling everything from needs analysis to setup.

Our Services Include:

Needs Analysis: We start with a thorough assessment of your current internet and phone needs to understand your unique requirements.
Provider Selection: We work with an extensive network of over 100 providers to source competitive quotes and favorable terms.
Quote Comparisons and Negotiation: Our team will compare multiple offers to secure the best pricing and terms for you.
End-to-End Management: We handle every step of the process, including provider coordination and overseeing the installation.
Ongoing Support: Acting as your advocate, we resolve any issues that arise during setup and manage communications with the ISP.

Benefits of Our ISP Brokerage Services:

Time Savings: Simplifies the complex process of comparing providers and negotiating terms.
Cost-Effective Solutions: We help you secure the best rates and terms without additional service fees.
Broad Provider Access: Access to a wide network of providers ensures tailored options that suit your specific business needs.
Expert Support: Comprehensive service from start to finish, with dedicated support for a seamless transition.
Scalability: Access to a variety of hardware, software, connectivity, and cloud services to support hybrid IT environments as your business grows.

Let us streamline the search for your next ISP and handle the details, allowing you to focus on running your business while ensuring you have the best internet and phone solutions.

Cybersecurity

Cyber threats are evolving fast — and your security strategy should too. At HostPoint Solutions, we connect you with trusted security providers who deliver proactive protection tailored to your environment. As businesses increasingly adopt cloud technologies, we ensure you're supported with modern, multi-layered defenses that go far beyond basic firewalls.

We help you implement a comprehensive security approach that includes:

Vulnerability & Gap Assessments: Uncovering system weaknesses before they can be exploited.
Threat Detection & Incident Response: Continuous monitoring and rapid response to minimize risk and downtime.
Compliance Support: Guiding you through industry regulations with the right tools and expert partners.

Our role is to align your organization with security solutions that enhance threat management, boost productivity, and maintain compliance. With the right partners in place, you'll stay ahead of emerging risks — and confidently protect your data, systems, and reputation.

Merchant Services

We partner with a wide range of payment processing solutions tailored to meet the needs of businesses of all types and sizes. With our solutions, you gain access to advanced, secure, and user-friendly payment systems backed by industry-leading support and expertise.

Custom Developed Solutions
Get personalized payment systems designed specifically for your unique business requirements, allowing you to streamline your payment operations and enhance efficiency.
B2B Payment Solutions
Our partners provide secure and streamlined platforms for handling business-to-business transactions, making payments smoother for all parties involved.
Card Present Solutions
Our point-of-sale systems enable seamless in-store and mobile payment acceptance, offering a convenient experience for both you and your customers.
Mobile Processing
Accept payments on the go with our affordable, secure mobile processing solutions, designed to provide flexibility wherever your business takes you.
eCommerce & Card Not Present Transactions
Our online payment services offer direct integration with leading gateways, ensuring a smooth checkout process for your eCommerce business.
Restaurant & Hospitality Solutions
Customized integrations with point-of-sale systems for bars, restaurants, and hotels, are coupled with wholesale pricing to optimize costs.
PCI Compliance Support
Dedicated support is available to assist your business in maintaining compliance with Payment Card Industry standards, helping to protect both your company and your customers.
ACH, ARC & Recurring Billing Solutions
Transform your accounts receivable processes with our solutions, making collections more efficient and improving cash flow with automated billing options.

Our partners are here to support you with 24/7 live assistance and a commitment to providing reliable, scalable payment processing solutions. Let us help you take your payment processing to the next level with solutions tailored for today’s business challenges.

Network Connectivity & Structured Cabling

We coordinate with skilled cabling professionals to deliver structured cabling solutions tailored to the unique demands of your building and business. By partnering with trusted providers, we ensure your infrastructure is built for seamless connectivity, optimized performance, and long-term scalability — whether you're upgrading an existing space or starting from the ground up.

Our comprehensive solutions cover everything from retrofits and tenant improvements in active environments to new construction and full-scale infrastructure deployments. We focus on future-ready designs, so your cabling system evolves with your business — without costly overhauls.

Key Benefits of Our Structured Cabling Solutions:

Customized Design & Installation: We connect you with specialists who tailor each project to your space, ensuring efficient and reliable connectivity.
Scalable Infrastructure: Our approach supports future growth, making upgrades simple and cost-effective down the road.
Experienced Installation Team: We only work with providers who bring proven expertise to complex cabling installations, ensuring your systems perform at their best.
Flexible Solutions for Various Spaces: Whether it's a retrofit, tenant improvement, or new construction, we match you with the right team to handle the job.
Efficient Project Execution: Through careful coordination and planning, we help ensure your project is completed on time, on budget, and with minimal disruption.

From planning to implementation, HostPoint Solutions is your partner in building a structured cabling foundation that supports your technology today — and scales with you tomorrow.

Hosted Voice & Collaboration

Empower your organization with seamless, cloud-based communication and customer engagement tools designed to enhance productivity, scalability, and customer satisfaction.

UCaaS (Unified Communications as a Service)
Unified Communications as a Service (UCaaS) is a cloud-based platform that brings together essential communication tools — voice and video calling, messaging, file sharing, and virtual meetings — into a single, integrated solution. This enables seamless, scalable collaboration across your organization, ensuring that your team stays connected and productive, no matter where they are.

Key Benefits of UCaaS:
- Streamlined communication and collaboration
- Scalability to grow with your business needs
- Secure, cloud-based infrastructure for flexibility and mobility

CCaaS (Contact Center as a Service)
Contact Center as a Service (CCaaS) is a cloud-driven solution tailored for contact centers, offering advanced features like automatic call distribution, workforce management, and analytics. With CCaaS, you can provide efficient, responsive customer service, scaling operations smoothly as your needs grow.

Key Benefits of CCaaS:
- Enhanced efficiency and optimized resource management
- Scalable solution for evolving customer demands
- Tools to improve customer experience and service quality

CX (Customer Experience)
Customer Experience (CX) reflects the overall satisfaction and impressions that customers gain through every interaction with your brand. CX spans all stages of the customer journey — from initial engagement to post-purchase support — focusing on usability, quality of customer service, and emotional impact.

Why CX Matters:
- Builds customer loyalty and trust
- Strengthens positive brand perception
- Drives long-term relationships and repeat business

Our Hosted Voice & Collaboration Solutions are delivered through trusted providers we carefully select to match your needs. We help you build a strong communication foundation that enhances team connectivity, elevates customer experiences, and supports long-term relationship-building for your business.

Disaster Recovery &
Business Continuity Solutions

In today’s unpredictable environment, business continuity and disaster recovery (BCDR) are essential practices to keep organizations operational during disruptions—whether from cyberattacks, power outages, natural disasters, or other unexpected events.

What is BCDR?

BCDR is a combination of business continuity planning, which ensures that critical operations can continue despite disruptions, and disaster recovery, which focuses on quickly restoring IT systems after a disruptive event. Together, these strategies protect against a wide range of risks, from human error and hardware failures to more sophisticated cyber threats.

Why is BCDR Important?

A well-structured Business Continuity Plan (BCP) enables an organization to address different types of risk proactively, allowing it to maintain essential functions even under adverse circumstances. This resilience not only minimizes downtime but also protects key resources, such as servers, network connections, and business applications, that are critical for day-to-day operations.

Developing and Maintaining a BCP Creating an effective BCP involves identifying potential risks, assessing their impact, and implementing strategies to mitigate them. Regular testing and updates are key to keeping these plans relevant, especially as business needs and technologies evolve. By doing so, companies ensure that their teams and systems are prepared to respond swiftly and effectively, reducing the potential impact on operations and customer trust.

Whether a small business or a large enterprise, implementing BCDR strategies is a critical step toward long-term resilience and operational stability. Investing in this planning not only safeguards assets but also demonstrates a commitment to continuity, security, and reliability in the face of unforeseen challenges.

Access Control

We partner with trusted providers to deliver access control solutions that enhance the security of your business and safeguard your most valuable assets. By collaborating with you and our network of experts, we help design and implement systems that give you full control over who can access different areas of your organization — all through streamlined, integrated platforms that are easy to manage.

Key Benefits of Our Access Control Solutions:

Tailored Access Design: We work with experienced suppliers to develop access control systems that fit your operational needs, ensuring authorized personnel have access while sensitive areas remain secure.
Centralized Management: The solutions we recommend offer intuitive platforms to manage permissions, track access history, and control credentials across all your locations.
Enhanced Security: By regulating entry and exit points, we help you create a safer environment for employees, customers, and key assets.
Scalability: Our solutions grow with you — whether you're expanding to new locations or onboarding new team members, we make sure your system scales without disruption.
Regulatory Compliance: We ensure the systems we help implement align with relevant security standards and compliance requirements, giving you confidence in your investment.

Let HostPoint Solutions guide you to an access control system that’s secure, efficient, and built to support your long-term growth.

Video Surveillance & Security

Our partners provide a range of systems to meet the unique needs of modern businesses, from wireless to wired security cameras, including Power over Ethernet (PoE) options, to ensure seamless and reliable performance.

The approach is simple: integrate surveillance with essential access control features and smart office technology, allowing for enhanced remote monitoring and management through mobile devices. We stay up-to-date with the latest in security technology to ensure that your system is both highly effective and easy to use, giving you peace of mind and complete control over your environment.

Key Benefits of Our Surveillance and Security Solutions:

Remote Monitoring & Control: Access and manage your security system from anywhere via mobile devices, ensuring you stay connected to your business at all times.
Seamless Integration with Access Control: Our solutions combine surveillance with access control to streamline security and enhance safety across your facilities.
Scalable for Growth: Our systems are designed to grow with your business, allowing you to easily add cameras or features as your needs evolve.
High-Resolution Video Quality: Capture clear, detailed footage with high-definition cameras for better visibility and accuracy.
24/7 Reliability: Both wireless and PoE options provide consistent power and connectivity, so your security system is always up and running.
User-Friendly Interface: Our solutions are intuitive, making it easy for you and your team to operate and manage security settings with minimal training.

Whether you’re looking to upgrade an existing system or design a new one, we’re here to guide you through every step, making sure that your security setup meets your specific requirements for both functionality and ease of use.

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Managed IT Services

Managed IT Services are designed to address every technological aspect of your business. Our expert team provides tailored solutions, flexible pricing, and transparent SLAs, ensures a clear and custom-fitted IT environment.

Managed IT Services allows your company to:

Implement a proactive support model
Enhance or supplement in-house IT teams
Reduce internal IT workload
Meet increasing IT demands
Scale IT services as needed

We coordinate services like monitoring, maintenance, and reporting through our trusted network of providers — all scalable to align with your short- and long-term goals. By assessing your current infrastructure, we identify the right-fit solutions to create a high-performance, reliable, and secure environment. The result? Less downtime, more predictable costs, higher productivity, and a dependable partner guiding your IT strategy.