Our Services

At HostPoint Solutions, we offer a range of services to meet your technology needs. From Managed IT Services to cloud solutions to network security, we have the expertise to help your business succeed.

ISP Brokerage and Internet Service Provider Audits

Choosing the right Internet Service Provider (ISP) for your business is essential for reliable connectivity, cost-effectiveness, and efficiency. Our ISP brokerage services simplify this process, helping you identify and switch to the best ISP and phone solutions that meet your specific needs. We provide a comprehensive, hands-on approach, handling everything from needs analysis to setup.

Our Services Include:

Needs Analysis: We start with a thorough assessment of your current internet and phone needs to understand your unique requirements.
Provider Selection: We work with an extensive network of over 100 providers to source competitive quotes and favorable terms.
Quote Comparisons and Negotiation: Our team will compare multiple offers to secure the best pricing and terms for you.
End-to-End Management: We handle every step of the process, including provider coordination and overseeing the installation.
Ongoing Support: Acting as your advocate, we resolve any issues that arise during setup and manage communications with the ISP.

Benefits of Our ISP Brokerage Services:

Time Savings: Simplifies the complex process of comparing providers and negotiating terms.
Cost-Effective Solutions: We help you secure the best rates and terms without additional service fees.
Broad Provider Access: Access to a wide network of providers ensures tailored options that suit your specific business needs.
Expert Support: Comprehensive service from start to finish, with dedicated support for a seamless transition.
Scalability: Access to a variety of hardware, software, connectivity, and cloud services to support hybrid IT environments as your business grows.

Let us streamline the search for your next ISP and handle the details, allowing you to focus on running your business while ensuring you have the best internet and phone solutions.

Cybersecurity

Our security solutions are designed to proactively identify and prevent cyberattacks, securing your network and protecting your business operations. With today’s rapid cloud adoption and ever-evolving cyber threats, we understand the need for a security strategy that goes beyond traditional firewalls.

We offer a multi-layered approach to security that includes:
- Vulnerability & Gap Assessments: Identifying potential weaknesses in your systems before attackers can exploit them.
- Threat Detection and Incident Response: Monitoring for suspicious activity and responding swiftly to mitigate risks.
- Compliance Support: Providing the tools and knowledge to help your organization meet industry standards and regulations.

Our goal is to partner with organizations of all sizes to enhance their threat management, boost productivity, and ensure compliance. By leveraging the latest cloud technologies and security protocols, we empower you to stay one step ahead, maintaining a competitive advantage while keeping your data and operations secure.

Merchant Services

We partner with a wide range of payment processing solutions tailored to meet the needs of businesses of all types and sizes. With our solutions, you gain access to advanced, secure, and user-friendly payment systems backed by industry-leading support and expertise.

Custom Developed Solutions
Get personalized payment systems designed specifically for your unique business requirements, allowing you to streamline your payment operations and enhance efficiency.
B2B Payment Solutions
Our partners provide secure and streamlined platforms for handling business-to-business transactions, making payments smoother for all parties involved.
Card Present Solutions
Our point-of-sale systems enable seamless in-store and mobile payment acceptance, offering a convenient experience for both you and your customers.
Mobile Processing
Accept payments on the go with our affordable, secure mobile processing solutions, designed to provide flexibility wherever your business takes you.
eCommerce & Card Not Present Transactions
Our online payment services offer direct integration with leading gateways, ensuring a smooth checkout process for your eCommerce business.
Restaurant & Hospitality Solutions
Customized integrations with point-of-sale systems for bars, restaurants, and hotels, are coupled with wholesale pricing to optimize costs.
PCI Compliance Support
Dedicated support is available to assist your business in maintaining compliance with Payment Card Industry standards, helping to protect both your company and your customers.
ACH, ARC & Recurring Billing Solutions
Transform your accounts receivable processes with our solutions, making collections more efficient and improving cash flow with automated billing options.

Our partners are here to support you with 24/7 live assistance and a commitment to providing reliable, scalable payment processing solutions. Let us help you take your payment processing to the next level with solutions tailored for today’s business challenges.

Network Connectivity & Structured Cabling

Our structured cabling services are customized to meet the unique demands of each building and client, ensuring seamless connectivity and optimized performance for any environment. With a skilled installation team, we focus on designing and implementing a cabling infrastructure that supports both current needs and future growth.

We offer complete solutions for a variety of projects, including retrofitting existing spaces, tenant improvements in occupied buildings, new construction cabling, and comprehensive infrastructure setups for new builds. Our approach ensures that your cabling system can be easily upgraded over time, avoiding the need for extensive replacements.

Key Benefits of Our Structured Cabling Solutions:

Customized Design & Installation: Every project is tailored to meet the specific requirements of your space and business needs, ensuring optimized connectivity and functionality.
Scalable Infrastructure: We design cabling systems with growth in mind, so future upgrades are straightforward and don’t require a full replacement.
Experienced Installation Team: Our team has the expertise to handle complex installations, ensuring reliable connections that enhance the performance of your systems.
Flexible Solutions for Various Spaces: Whether it's a retrofit, tenant improvement, or new construction, our solutions adapt to a wide range of environments.
Efficient Project Execution: With careful planning and attention to detail, we complete projects on time and within budget, minimizing disruption to your business.

From initial planning to final installation, we are here to provide reliable structured cabling solutions that support your business’s current and future technology needs.

Hosted Voice & Collaboration

Empower your organization with seamless, cloud-based communication and customer engagement tools designed to enhance productivity, scalability, and customer satisfaction.

UCaaS (Unified Communications as a Service)
Unified Communications as a Service (UCaaS) is a cloud-based platform that brings together essential communication tools — voice and video calling, messaging, file sharing, and virtual meetings — into a single, integrated solution. This enables seamless, scalable collaboration across your organization, ensuring that your team stays connected and productive, no matter where they are.

Key Benefits of UCaaS:
- Streamlined communication and collaboration
- Scalability to grow with your business needs
- Secure, cloud-based infrastructure for flexibility and mobility

CCaaS (Contact Center as a Service)
Contact Center as a Service (CCaaS) is a cloud-driven solution tailored for contact centers, offering advanced features like automatic call distribution, workforce management, and analytics. With CCaaS, you can provide efficient, responsive customer service, scaling operations smoothly as your needs grow.

Key Benefits of CCaaS:
- Enhanced efficiency and optimized resource management
- Scalable solution for evolving customer demands
- Tools to improve customer experience and service quality

CX (Customer Experience)
Customer Experience (CX) reflects the overall satisfaction and impressions that customers gain through every interaction with your brand. CX spans all stages of the customer journey — from initial engagement to post-purchase support — focusing on usability, quality of customer service, and emotional impact.

Why CX Matters:
- Builds customer loyalty and trust
- Strengthens positive brand perception
- Drives long-term relationships and repeat business

Our Hosted Voice & Collaboration Solutions provide a robust framework to support your communication and customer experience goals, helping your business build lasting connections and deliver exceptional service.

Disaster Recovery &
Business Continuity Solutions

In today’s unpredictable environment, business continuity and disaster recovery (BCDR) are essential practices to keep organizations operational during disruptions—whether from cyberattacks, power outages, natural disasters, or other unexpected events.

What is BCDR?

BCDR is a combination of business continuity planning, which ensures that critical operations can continue despite disruptions, and disaster recovery, which focuses on quickly restoring IT systems after a disruptive event. Together, these strategies protect against a wide range of risks, from human error and hardware failures to more sophisticated cyber threats.

Why is BCDR Important?

A well-structured Business Continuity Plan (BCP) enables an organization to address different types of risk proactively, allowing it to maintain essential functions even under adverse circumstances. This resilience not only minimizes downtime but also protects key resources, such as servers, network connections, and business applications, that are critical for day-to-day operations.

Developing and Maintaining a BCP Creating an effective BCP involves identifying potential risks, assessing their impact, and implementing strategies to mitigate them. Regular testing and updates are key to keeping these plans relevant, especially as business needs and technologies evolve. By doing so, companies ensure that their teams and systems are prepared to respond swiftly and effectively, reducing the potential impact on operations and customer trust.

Whether a small business or a large enterprise, implementing BCDR strategies is a critical step toward long-term resilience and operational stability. Investing in this planning not only safeguards assets but also demonstrates a commitment to continuity, security, and reliability in the face of unforeseen challenges.

Access Control

Our access control solutions are designed to enhance the security of your business and protect valuable assets. With our expertise, we create customized systems that allow you to control and monitor who has access to different areas within your organization. Our integrated platforms ensure that access management is simple, streamlined, and effective.

Key Benefits of Our Access Control Solutions:

Tailored Access Design: We work closely with you to develop access control systems that align with your specific operational needs, ensuring that authorized personnel can easily access the spaces they need, while restricted areas remain secure.
Centralized Management: Our solutions provide a single platform to manage access control across all locations, making it easy to adjust permissions, track access history, and manage user credentials.
Enhanced Security: Our advanced access control systems help you protect your employees, customers, and critical areas by regulating entry and exit points.
Scalability: Designed to grow with your business, our systems can be expanded to include new facilities, departments, or employees without requiring a complete overhaul.
Regulatory Compliance: We ensure that your access control measures meet industry standards, giving you peace of mind that your system is secure and compliant.

Let us help you implement an access control system that provides security, convenience, and reliability for your organization.

Video Surveillance & Security

Our partners provide a range of systems to meet the unique needs of modern businesses, from wireless to wired security cameras, including Power over Ethernet (PoE) options, to ensure seamless and reliable performance.

The approach is simple: integrate surveillance with essential access control features and smart office technology, allowing for enhanced remote monitoring and management through mobile devices. We stay up-to-date with the latest in security technology to ensure that your system is both highly effective and easy to use, giving you peace of mind and complete control over your environment.

Key Benefits of Our Surveillance and Security Solutions:

Remote Monitoring & Control: Access and manage your security system from anywhere via mobile devices, ensuring you stay connected to your business at all times.
Seamless Integration with Access Control: Our solutions combine surveillance with access control to streamline security and enhance safety across your facilities.
Scalable for Growth: Our systems are designed to grow with your business, allowing you to easily add cameras or features as your needs evolve.
High-Resolution Video Quality: Capture clear, detailed footage with high-definition cameras for better visibility and accuracy.
24/7 Reliability: Both wireless and PoE options provide consistent power and connectivity, so your security system is always up and running.
User-Friendly Interface: Our solutions are intuitive, making it easy for you and your team to operate and manage security settings with minimal training.

Whether you’re looking to upgrade an existing system or design a new one, we’re here to guide you through every step, making sure that your security setup meets your specific requirements for both functionality and ease of use.

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Managed IT Services

Managed IT Services are designed to address every technological aspect of your business. Our expert team provides tailored solutions, flexible pricing, and transparent SLAs, ensures a clear and custom-fitted IT environment.

Managed IT Services allows your company to:

Implement a proactive support model
Enhance or supplement in-house IT teams
Reduce internal IT workload
Meet increasing IT demands
Scale IT services as needed

We offer services including monitoring, maintenance, and reporting, which can be scaled to meet both short-term and long-term goals. Our team will assess your infrastructure and provide strategic solutions, ensuring a high-performance, reliable, and secure environment. Benefit from less downtime, predictable expenses, increased productivity, and a dependable IT partner.